Excellent customer service. Friendly staff. They have a great selection of patio furniture on the higher price range.
I was looking to purchased a new built in Grill and found that Summerset Superstore has a location in OC. Leann showed me some great products and i was very impressed with the quality of the grill. I decided to buy the Summerset Pro 32" with a double door access for my barbecue island.
I will definitely go back for my fire pit and some cushions for my built in bench.
Amazing gas fire pit, custom-built, great price! We worked with Leigh Ann. She is very knowledgeable, has a fabulous eye for design, is trustworthy, and super sweet! We scoped out several fire pit vendors, from Lowe's to online to other custom makers in OC. I hope I save a few people some time by guiding you here. They also have a quality selection of outdoor furniture, grills, umbrellas, and hot tubs (which we weren't in the market for at this time). I've attached a few photos to highlight the superb quality. We are %100 satisfied...as is our Golden Retriever
I have been super impressed with Summerset from the design phase through delivery. We had a custom BBQ island kitchen built for our backyard. For this being a custom island, it was surprisingly affordable.
First, the store. They carry high quality high fashion items with a huge variety of fabrics and finishes. Fantastic quality. Next, there was Jen Buchanan our design consultant. Super helpful and friendly and not "sales-y" at all. I valued her input and suggestions every step of the way. Next, the construction. I was so impressed with the quality of the BBQ island when it was done. We had given them some pool tiles to use as an accent in the island and they did a great job with it. The construction of the kitchen is fantastic, solid and so so pretty! Last, there was Nancy who helped us arrange for delivery. We had to reschedule almost last minute because of heavy rains caused our side yard to get a little flooded. She was so accommodating and was able to squeeze us in a few days later, which worked perfectly with coordinating the other tradespeople who were working on the rest of our outdoor model. She was kind and helpful and very professional. I highly recommend Summerset.
Based on this experience, I'm thinking I need a firepit too and definitely picking out some new outdoor furniture to match my cool new backyard.
Great experience with Summerset Superstore buying our bbq island and fire table. Tyler was patient and our delivery guys were amazing. Couldn't be happier at how they complement our backyard.
I was anxiously looking for a custom bbq island but was completely new to the built in bbq market. I did a lot of research before visiting stores.
I was having trouble finding local Orange County quotes competitive with the quotes I was gettin from some vendors in the inland empire.
My wife and I found the Summerset store to have the best finishes and the best variety for customization. To our surprise they were very cost competitive.
We worked with LeeAnn and Kevin, they were both great. They care about you being satisfied and their reputation. They were great to work with and were understanding that this was a first for us an a meaningful purchase. Summerset bbqs are great, I would recommend you get he option searing/sizzler with your gas grill, really sears the meat for a juice cook. At first I was hesitant about purchasing Summerset because it was a relatively unknown name to the other main stream built in bbqs. After realizing they were based out of Huntington Beach this gave me piece of mind to give them a try.
I've been extremely please with my island. I had a small issue with my island that Kevin resolved not questions asked (my side burner grates weren't perfectly level so he ordered new ones for me). This was just one example of how they aim to please.
I hope this review has been helpful for anyone shopping for a custom bbq island. I can say with confidence that you would be doing yourself a disservice by not visiting this store. They were the only place I came across that sells the product that their company manufactures, meaning if you have any issues, you can essentially bought your bbq directly from the manufacturer. Also, I found other places could start with a lower quote but quickly became inflated as you start adding customization where as I was not nickled and dimed to death here.
Thanks LeeAnn and Kevin, you're great.
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